Adtel International (AdTel), announces a new group messaging interface that will allow a single operator to do webchat with several users at once. The new view interface is shown in doctorconnect.net under the power view option'. In this screen layout, the screen appears that the operator is looking at a layout of up to 20 phones with user dialogue arranged on the phone screens like one sees on text messages conversations on
smartphones.
Webchat users can be slow responding because they are...
Keep on reading: Increase Efficiency For Service Agents
Keep on reading: Increase Efficiency For Service Agents